Due to hygiene reasons, we currently do not offer returns or exchanges for change of mind.
Our items are made to order and we carefully inspect all jewellery prior to shipment to ensure it is free of any manufacturing defects. If you have any faults or issues with your order, please contact us immediately.
In the event of faulty merchandise, the buyer is responsible for all return shipping costs and duties. We are not responsible for any lost or damaged mail.
The returned item must be in new and unworn condition, with all original packaging and inserts attached. We will not accept the return of any item that indicates that it has been worn, misused, altered or handled incorrectly. In such cases, the item will be returned at customers expense.
Please contact firstname.lastname@example.org with the details of your order to receive approval prior to returning your item.