SHIPPING

SHIPPING

We offer complimentary express international shipping on all orders.

International customers are responsible for any duties, taxes or other fees imposed by customs in the recipient's country. 

In order to reduce excess waste and commit to a more sustainable method of production, we operate on a made to order basis, please allow up to 4 weeks for your order to be handcrafted for you. We aim to dispatch orders as soon as an item is finalised. 

If you require an expedited service, please contact info@lejeune-store.com prior to placing your order. Please note that during holiday periods delivery times may be delayed outside of our control.

RETURNS

We specialise in traditional hand fabrication, irregularities and small imperfections on the surface is evidence of the handmade nature of the jewellery and not to be considered defects. No LEJEUNE piece is identical to another.

If you are not satisfied with your purchase, we will offer you an exchange or credit note of equal value.  Due to the made to order basis of our products, we currently do not offer returns for change of mind. If you have any issues with your order, please contact us immediately with the details in order to receive approval prior to returning your item. Items returned without approval will be returned to the customer.

Customers are responsible for all return shipping fees and duties. Returns must be sent via tracked services only. We are not responsible for any lost or damaged items during transportation. 

All returned items must be in new and unused condition, with all original packaging. We will not accept the return of any item that indicates that it has been misused, altered or handled incorrectly. In such cases, the item will be returned at customers expense.